All lessons are online, inside your private course portal. You can log in from your phone, tablet, or computer anytime, anywhere.

You’ll have lifetime access so you can revisit the lessons and tools whenever you need. *Subject to Terms & Conditions.

The course is designed as a 6-week program, and modules unlock week by week so you can’t move faster than that. But you can go slower if you need to, and the lessons will always be there for you to come back to. We recommend completing the modules in order to get the most out of the course.

Modules are delivered weekly and designed to be completed in 1 hour. If you need more time though — no problem. Go at the pace that works for you.

Just a pen/pencil to complete the activities and note down anything you really want to remember. We provide all worksheets and templates inside the course.

Each lesson is a short video plus downloadable activities. You can also review the lesson transcript or listen to the lesson MP3 audio.

Nope. There’s no live video requirement — you just watch and complete the exercises privately together.

No — one enrolment gives both partners access. This is a team course, designed to be done together.

Yes — you can log in from multiple devices so each partner can access it whenever they like.

Nope. If you’re in a long-distance relationship or away for work, you can each log in (using the same log in details) from wherever you are, watch the videos on your separate screens, and then do the activities together over a video conferencing platform, e.g. Zoom.

No problem — the content is there for you to come back to anytime. You can pick up exactly where you left off.

The course is self-paced and designed to guide you step by step, but if you ever run into questions about access, materials, or tech, just email us at [email protected] and we’ll help.

Videos are streaming-only, but transcripts, audio and all activities, worksheets and templates can be downloaded.

Yes — you can choose Afterpay or Klarna at checkout to spread your payments.

Due to the digital nature of the Course we offer, the Course Fees are non-refundable except as required by law or as per our 7-Day Money-Back Guarantee. We do not provide refunds simply because your situation has changed or you have changed your mind.

7 Day Money-Back Guarantee
We want you to be 100% happy with your purchase, and therefore we provide a 7 day money-back guarantee. To be eligible, you must demonstrate active participation in the Course by completing Module 1. Proof of participation and completion of Module 1 must be recorded within 7 days of purchase for a refund consideration.

Criteria for Course Refund Approval:

Contact Us: Submit your refund request via email to [email protected]

Proof of Participation: To be eligible for a refund, you’ll need to have completed Module 1 before submitting your request. Our course platform records participation automatically.

Timely Request: Refund requests must be submitted within 7 days of purchase. Requests made after this period will not be considered, and you will be responsible for all Fees.

Refund Processing: Upon receiving your request, we will evaluate it within 14 days and communicate the outcome. If approved, a refund will be processed promptly through our payment provider. Following a valid refund, you must cease using and destroy any Course materials provided.

Yes — the course is fully online and available worldwide.

The Relationship Playbook is designed for couples who want to strengthen their connection, not as a replacement for therapy or crisis intervention. If you’re in significant distress, we recommend seeking professional support alongside the course.

You’ll get the most out of The Relationship Playbook if you do it together — it’s built for couples, not individuals. The course is grounded in science that shows relationships thrive when both partners work as a team — just like in leading sports teams or businesses.

Need help getting your partner to the table (or couch, or wherever you two connect)? Positive change can feel daunting at first, so here are a few points you can share with them:

• This isn’t therapy — it’s a practical, positive approach designed for real couples with real lives
• It’s built and narrated by Kim & Rog  — a couple themselves — so both partner’s perspectives are considered and respected
• The focus is collaboration, not blame. It’s about helping you see each other more clearly, connect more deeply, and enjoy a stronger relationship together
• Each lesson is short, simple, and practical — we walk you step by step through the exact tools that create everyday change in your relationship.

Sometimes all it takes is reframing what the course isn’t (a lecture or finger-pointing exercise) and what it is (a team-first, practical science-backed toolkit) to help a partner feel comfortable giving it a try.

Yes — The Relationship Playbook is designed for all couples, whether you’ve been together for decades or are just starting out. The tools are practical and flexible for every stage — 2 years or 20, parenting or not. What matters most is your willingness to show up as a team and practice the skills together.

We don’t offer personal or 1:1 support. The Relationship Playbook is designed to give you practical tools and guidance you can apply together, but it isn’t personalised advice or a substitute for professional support. Every relationship is different, so while we hope the course helps, we can’t guarantee specific results. It’s up to you to decide if the course is right for your situation. If you need more tailored support, we strongly recommend speaking with a qualified couples counsellor or therapist alongside the course.

Don’t worry — you haven’t missed anything. The modules are released week by week so you can focus on one skill at a time without feeling overwhelmed. Each new module will unlock every 7 days, and by the end of the program you’ll have full access to all of them. Once they’re released, the modules stay available in your portal so you can revisit them anytime.

The course is fully private. There are no live online components, and your participation remains between you and your partner. You can complete the lessons in the comfort of your own home, at a pace that suits you. This privacy gives couples the freedom to focus on each other without outside pressure, while knowing that any data collected is used only to deliver the course and is kept general and anonymous.